Our Business Reviews

Rated 4.9 out of 5 stars based on 70 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a majority of customers expressing satisfaction with the company's services. The recurring themes include professionalism, punctuality, expertise, and excellent customer service. Customers appreciate the technicians' ability to explain issues in detail, the company's transparency in pricing, and the overall positive experience. Negative reviews are minimal and focus on specific issues rather than reflecting a broader negative sentiment. The weight of positive reviews significantly outweighs the negative ones, indicating a high level of customer satisfaction.

Job Locations and Reviews

Flower Mound, TX - Here in the Stafford estates residential neighborhood of flower mound tx performing hvac diagnostic and repairs
Devorian  S.
Devorian S. Checked in
Here in the Stafford estates residential neighborhood of flower mound tx performing hvac diagnostic and repairs
Flower Mound, TX 75022
Bartonville, TX - Plumbing remodel
Frank  G.
Frank G. Checked in
Plumbing remodel
Bartonville, TX 76226
Sanger, TX - Here in Sanger tx working on hvac fall tune up.
Devorian  S.
Devorian S. Checked in
Here in Sanger tx working on hvac fall tune up.
Sanger, TX 76266
Lewisville, TX - Air conditioning repair in Lewisville Texas
Jake  P.
Jake P. Checked in
Air conditioning repair in Lewisville Texas
Lewisville, TX 75077
Rowlett, TX - A family out in Rowlett, Tx called us on Saturday evening because their AC unit was not cooling properly. One of our technicians arrived and found an old r22 system leaking refrigerant. They decided on upgrading to a new Amana 17.2 Seer 2 stage R32 Heating & Cooling System. This energy efficient option will save them money on electric bill and get their home nice & comfortable again.
Justin D.
Justin D. Checked in
A family out in Rowlett, Tx called us on Saturday evening because their AC unit was not cooling properly. One of our technicians arrived and found an old r22 system leaking refrigerant. They decided on upgrading to a new Amana 17.2 Seer 2 stage R32 Heating & Cooling System. This energy efficient option will save them money on electric bill and get their home nice & comfortable again.
Rowlett, TX 75089
Flower Mound, TX - Whole-house water pipe reroute
Frank  G.
Frank G. Checked in
Whole-house water pipe reroute
Flower Mound, TX 75022
Review
Devo was very thorough, professional, and considerate - even despite being the victim of an unexpected wasp attack on our back patio.
JH - Garland, TX 75044
Plano, TX - Here in Plano tx performing a hvac system tune up and drain clear
Devorian  S.
Devorian S. Checked in
Here in Plano tx performing a hvac system tune up and drain clear
Plano, TX 75093
Garland, TX - Here in the duck creek residential neighborhood of Richardson tx performing heating tune up on the hvac equipment
Devorian  S.
Devorian S. Checked in
Here in the duck creek residential neighborhood of Richardson tx performing heating tune up on the hvac equipment
Garland, TX 75044
Argyle, TX - Replacing Angle stops for a great customer
Frank  G.
Frank G. Checked in
Replacing Angle stops for a great customer
Argyle, TX 76226
Irving, TX - Underground repipe
Frank  G.
Frank G. Checked in
Underground repipe
Irving, TX 75061
Fort Worth, TX - Kitchen faucet replacement for a great customer.
Frank  G.
Frank G. Checked in
Kitchen faucet replacement for a great customer.
Fort Worth, TX 76182
Flower Mound, TX - Air conditioner repair in the neighborhood of tour 18 flower mound Texas
Jake  P.
Jake P. Checked in
Air conditioner repair in the neighborhood of tour 18 flower mound Texas
Flower Mound, TX 75022
Dallas, TX - Sewer repair in apartments complex. Plumbing repair
Frank  G.
Frank G. Checked in
Sewer repair in apartments complex. Plumbing repair
Dallas, TX 75208
Dallas, TX - Plumbing repairs in apartments complex. Water heater replacement
Frank  G.
Frank G. Checked in
Plumbing repairs in apartments complex. Water heater replacement
Dallas, TX 75203
Dallas, TX - Plumbing repair in several apartments
Frank  G.
Frank G. Checked in
Plumbing repair in several apartments
Dallas, TX 75203
Flower Mound, TX - Navien tankless water flush
Frank  G.
Frank G. Checked in
Navien tankless water flush
Flower Mound, TX 75028
Lewisville, TX - Toilet replacement for a great customer
Frank  G.
Frank G. Checked in
Toilet replacement for a great customer
Lewisville, TX 75077
Rockwall, TX - Installing a new 50 Gallon Electric Water Heater for a homeowner over in the Mclendon Chisholm neighborhood of Rockwall, Tx. We upgraded with a AO Smith Water Heater and also added a flood stop for water leak protection.
Justin D.
Justin D. Checked in
Installing a new 50 Gallon Electric Water Heater for a homeowner over in the Mclendon Chisholm neighborhood of Rockwall, Tx. We upgraded with a AO Smith Water Heater and also added a flood stop for water leak protection.
Rockwall, TX 75032
Waxahachie, TX - Toilet rebuild for a great customer.
Frank  G.
Frank G. Checked in
Toilet rebuild for a great customer.
Waxahachie, TX 75165
Irving, TX - Gas pipe line repair. Plumbing repair
Frank  G.
Frank G. Checked in
Gas pipe line repair. Plumbing repair
Irving, TX 75060
Dallas, TX - Found a leaking Lennox Evaporator coil after customer called us out for AC not cooling in University Park neighborhood of Dallas, Tx. We are back out here today installing a new Amana R32 system for their upstairs AC.
Justin D.
Justin D. Checked in
Found a leaking Lennox Evaporator coil after customer called us out for AC not cooling in University Park neighborhood of Dallas, Tx. We are back out here today installing a new Amana R32 system for their upstairs AC.
Dallas, TX 75209
Flower Mound, TX - One of our Platinum members for our AC maintenance plan called us because their air conditioning system was not working in Flower Mound, Tx. Upon arrival we found their coil was leaking R410a refrigerant. We were able to come out the next day and replace their carrier coil in the Bridlewood neighborhood of Flower Mound. They have used us on multiple projects for AC & Plumbing.
Justin D.
Justin D. Checked in
One of our Platinum members for our AC maintenance plan called us because their air conditioning system was not working in Flower Mound, Tx. Upon arrival we found their coil was leaking R410a refrigerant. We were able to come out the next day and replace their carrier coil in the Bridlewood neighborhood of Flower Mound. They have used us on multiple projects for AC & Plumbing.
Flower Mound, TX 75028
Northlake, TX - Estimate in Northlake Texas for a mini split install to heat and cool the garage.
Jake  P.
Jake P. Checked in
Estimate in Northlake Texas for a mini split install to heat and cool the garage.
Northlake, TX 76226
Irving, TX - Hydrostatic test on sewer line. Plumbing
Frank  G.
Frank G. Checked in
Hydrostatic test on sewer line. Plumbing
Irving, TX 75061
Irving, TX - Water line valve repair. Plumbing repair
Frank  G.
Frank G. Checked in
Water line valve repair. Plumbing repair
Irving, TX 75039
Review
Devo was great. He quickly determined the problem and was able to fix it. Considering it was a holiday weekend we were very thankful someone could come out and provide service. We highly recommend him and will definitely use the company again.
David - Plano, TX 75025
Review
Beth was absolutely amazing! Super helpful, kind, and on top of everything. Her customer service blew me away—total rockstar!
Bob - Argyle, TX 76226
Review
Hira is the best! She answered all my questions and got me scheduled with a professional immediately. I will definitely be calling for all my future needs!
Christina - Argyle, TX 76226
Review
On Wednesday, 5/21/2025, Honest Heating & Air Devorian Smith arrived at my residence to address an A/C unit issue. He arrived as scheduled and committed to addressing the problem. Upon identifying and correcting the issue, he articulated the me, in details, what the problem was and what likely caused it. During our conversation, I asked several questions to which he answered satisfactory and in details which made me feel confident about his level of institutional knowledge and understanding of his job. Good Job DeVo!!!
Allen - Little Elm, TX 75068
Review
Wow! How refreshing to visit with a professional that genuinely cares about earning our business! Devo is a gift! I’m a Honest convert! You gotta try this company!
Holly - Argyle, TX 76226
Review
Nice work!
Robert - Coppell, TX 75019
Review
Our technician, Devo, was prompt, knowledgeable and friendly.
Kristine - Flower Mound, TX 75028
Review
Devorian provided excellent service today during the spring tuneup of the HVAC system. He is polite, professional and knowledgeable and explained all his findings clearly and completely.
Barrington - Northlake, TX 76247
Review
Excellent service!
Nicole - Dallas, TX 75206
Review
Excellent Service!!
Jason - Flower Mound, TX 75028
Review
Everyone we have dealt with from your company is kind, honest and respectful.
Seidel - Flower Mound, TX 75028
Review
On time and great service. Much appreciated!
Justin - Flower Mound, TX 75028
Review
Good care of with unit and very nice service
Ghandi - Dallas, TX 75203
Review
Devorian did an exceptional job for an exceptional situation. We had thick layers of dust in our vents, possibly pounds of it! We really needed his skills here. Thank you, Devorian!
Victor Mobley - Plano, TX 75075
Leave Us An Honest Review

Colton and his team came to the rescue for both my family as well as my mom. They are trustworthy, prompt, and have the technical aptitude to make the repairs. Thanks, Colton!

- Lori N. Facebook Icon

Save time. Save money. Call Honest! Seriously, these guys were at my house on a Saturday within 20 mins of my call and had my AC fixed and running better than ever in no time. Friendly service. Honest answers and top-notch work. Thank you, Honest!

- Matt M. Google Icon

AMAZING service. After 2 companies bailed on us for a last minute emergent call Honest Home Services was there. They truly pulled all the strings to get to us this morning after doing their best to try to rework their schedule last night. We were up and running within 15-20 minutes of their arrival. Highly recommend!!!

- Brittnie H. Facebook Icon

You can’t go wrong with the Honest Heating team! We have 2 systems in our house. The first died and Honest Heating came out the same day. They replaced the system a couple of days later. Meanwhile, the big hail storm we had earlier this year damaged the other system's heat pump. As soon as insurance authorized payment, Honest Heating came out and replaced that system. From the first time I contacted Honest Heating, and each call since, they have made me feel like a valued customer! I highly recommend the whole team.

- Brian B. Google Icon

Andre and Lunden came to my home and made sure my system was in check. Both were very professional and made sure I understood what they were talking about. These were the most knowledgeable technicians I have ever met. If I ever have issues at my home I will be calling honest every time. The turnaround is remarkable compared to the competition.

- Joaquin C. Facebook Icon

Honest is a great professional team and always at a reasonable price. They are my routine air conditioning company and they recent replaced a condenser unit at my house. I had an emergency and they replaced it same day as signing the proposal! Amazing! Angel, Justin, and Andre are awesome guys to work with.

- Kevin B. Google Icon

Thank you so much for the THOROUGH evaluation and repairs to my AC unit. Lunden was phenomenal!!!

- Georgia M. Facebook Icon

Honest Home was so wonderful! Jake came same day to fix our heater and had the issue figured out within a few minutes. He was also able to install a smart thermostat for us quickly and efficiently. Definitely will be using them again!

- Meg C. Google Icon

Great friendly service. Very happy with our new A/C !!!!

- Steve T. Facebook Icon

I recently had Honest Home Services replace my ductwork and furnace, and I'm thrilled with the results. From the beginning, the team, led by Justin, was incredibly professional, friendly, and efficient. His responsiveness and dedication were exceptional. He went above and beyond to address any questions or concerns promptly. The team's consideration for minimizing disruptions during installation made the entire experience seamless. Honest Home Services deserves high praise for their honesty, efficiency, and customer-centric approach. If you're in need of HVAC services, I highly recommend this team for their outstanding work and commitment to customer satisfaction.

- Kelsey F. Google Icon